Career Development Plan Part 2

1367 words, 6 pages

Intro Sample...


Organizationally, the strategic goal for InterClean is to become a global leader in providing products and solutions for all their customer’s sanitation needs. For the demographics portion of the analysis, there is no group that needs specialized training. In regards to the operations portion, the focus will be on training for customer service, critical thinking, diversity training, market research, and problem solving techniques. To determine which of the training is required by which employee, the final analysis will be done on the individual level to determine what strengths and weaknesses exist with each individual and what specific training would assist them in achieving the strategic goal of InterClean.

Tom Gonzalez, Sales Manager

• Has strong leadership potential

• Has expertise in developing solutions-based products for the customer.

Donna Wilson, Outside Sales Representative

• Has no experience selling cleaning or sanitation products

• Is an aggressive sales rep who likes to close the deal

• Does not see the value in maintaining long-term relationships with customers

Susan Burnt, Outside Sales Representative

• Is aggressive in closing the sale

• Understands the importance of providing excellent “after the sale” service

Dennis White, Outside Sales Representative

• Has no experience with cleaning

• Is an aggressive sales rep who likes to hunt for new customers and close the deal

Eric Borden, Outside Sales Representative

• Has a solid reputation for servicing the customer

• Has performed the role of team leader on several special projects

• Keeps current with the latest industrial cleaning and sanitation industry developments

• Keeps current on the changes to regulations and compliance issues affecting the industry

Ving Hsu, Outside Sales Representative

• Enjoys working with c View More »

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