Furthermore, their profit margins are steadily decreasing while the cost of doing business is continuously increasing. The company is not only facing pressure from the uncertainty of the telecommunications market, but has to also deal with demands of the stockholders. The executives of Global Communications have created a strategic plan as an attempt to overcome their current situation. This plan includes cost cutting measures that will allow the company to offer more competitive services and increase their profit margins.
Stakeholder Perspective/Ethical dilemmas
We have identified five distinctive Stakeholders in Global Communications; which are corporate leadership, employees, union, outsourced employees and customers. The stakeholder concerns have been separated in three areas; interests, rights and values.
The leaders of the corporation interests lie with GCs market competitiveness, while the rights lie with the need for maintaining corporate revenue and insuring investors returns, and their values are to provide the best in customer service. The employees interest lie with not losing their livelihood, while their rights is in job security and maintaining their company benefits, and their values is to maintain their loyalty to the company their trust to the business community and their integrity to their customers.
The union interests lie with their desire to maintain their prestige, strength and control with the employees and the company, while their rights is to be able to speak on behalf of the employees and maintain their values of protecting the employees. The outsourced employees interests lie in creating new jobs the will stimulate the economy, while their rights is to improve their way of life, and their values is to maintain the stimulation of the economy. The customers interests lie with the quality of the products and services that they receive, while their rights is to get what they pay for and View More »