Initiating the 9-step problem solving model, will help Riordan see the opportunities for improvement; the leaders will need to learn many ways to motivate within the organization. Exploring these options will facilitate meeting the goals of improved employee satisfaction and morale. The potential to influence employees behaviors, and subsequently the productivity and effectiveness of the organization, makes the study of compensation worth the time, (Milkovich & Newman, 2004). The employee surveys will be critical in assessing the importance of compensation and other factors of motivation to the employees at Riordan.
There is an opportunity for the leadership team to become collective and cohesive. They need to come to terms with each of his or her own beliefs and begin to work as a team to meet the needs of the employees. Employees value not only monetary compensation, but also, relational returns from recognition and status, employment security, challenging work, and opportunities to learn. (Milkovich & Newman, 2004).
The leaders of Riordan have to focus on determining the causes of the issues within the company. They have to identify the corporate problem and begin to identify the solutions in a cohesive manner. Unfortunately, Riordan spent needless funds on a consulting firm to identify the issues. If the leadership team had work collaboratively, they could have avoided the expense of an outside firm. However, the consulting firm gave evidence of what the leadership team had identified and now Riordan has the basis to build an action plan. The consulting firm has also forced the CEO to recognize the issue and spearhead the solution plan.
Riordan also has an opportunity to improve the function of the human resource department and its director, Yvonne McMillan. The director of human resources should report to the CEO, as the other lea View More »