Due to the lack of communication, time management and planning skills, procrastination has led to a lack of organization which resulted in unanticipated delays for the orientation.
The issues surrounding this case have two levels. The first level is to deal with the issues at hand. The most sufficient alternative is to postpone the orientation and instruct Monica Carroll to work closely with Carl Robins in efforts of getting it completed properly. Training and supervision should be required upon assigning large tasks of such nature to newly hired personnel. Monica Carroll should give specific, structured tasks (including schedules, and deadlines) for Carl to complete. In doing so, Carl will learn the proper way of completing the given task of conducting an employee orientation.
The next level of issues is addressing the managerial issues of these two employees. It should never be assumed that a new employee is knowledgeable of what is expected of him or her. However, no employee should go without knowledge of what is expected of them, which means asking clear and concise questions. The managerial issues of communication, and procrastination must be addressed ABC, Inc. should require all employees to undergo a course in enhancing or developing managerial and interpersonal skills. Implementing these steps will aid in reducing the occurrence of issues of this nature.
Designing a more structured plan and procedure for implementing the hiring process is essential to resolving and maintaining issues presented in this case. With collaboration of necessary parties, we advise a detailed outline of the hiring process to be constructed including schedules, sign-off checklists, requirements, and such. Creating an outline will provide a uniform guideline of what must be done and how it should be done allowing some variat View More »