(See Figure 1.) It is useful in identifying opportunities for improvement of the human organization and in implementing changes to enhance competitiveness.
The Ault Foods Intervention
Ault Foods Limited is recognized as one of the leading dairy processors and distributors in North America with annual sales in excess of $1.4 billion and over 3,000 employees. Significant technological process and product breakthroughs have occurred in the past seven years following the introduction of a new participative management system.
A corporate strategy was initiated in 1987 to develop and sustain competitive advantage to better compete in the global marketplace; a key element in that strategy was the belief by executive management that sustainable competitive advantage could only be achieved through the participation and contribution of all Ault employees. The new participative management system introduced into the organization was intended to: View More »