Workplace Motivation

1899 words, 8 pages

Intro Sample...


People also tend to feel valued and respected when their opinion is asked for about their job. St. Anthony implemented Shared Governance by deciding to have every department create what is now called a department based council or DBC. The DBC members are approximately 5-10% of the department’s total staff and are a representative from every job description and every shift on the DBC. The DBC teams meet once a month for 8 hours a day and each DBC decides what day it will meet and what hours. Since the implementation of Shared Governance at St. Anthony Hospital employee opinion satisfaction survey results have been on a steady increase with 2007 being the best year every with a mean score of 75.2 or a ranking in the 90th percentile when compared to all hospitals in the United States of the same size. (SSMHC, 2007)
In the previous paragraph I mentioned the employee opinion satisfaction survey and this is one of the keys to the motivational strategies at St. Anthony. An organization can implement CQI or Shared Governance however, if the organization doesn’t take the time and effort to ask all employees their opinion as to the overall effectiveness of the DBC’s and the organization, motivational influence will decrease. St. Anthony decided to use the Press Ganey survey as it is a nationally accepted survey and it also allows the organization to be compared nationally to other organizations of the same size. The opinions expressed on the survey results give the organization a top 10 list of things that a majority of the staff says need to be improved. St. Anthony takes the top 10 lists to heart and concentrated on the top 3 for the upcoming year. The results are that the three areas of improvement concentrated on by the organization ar View More »

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